Status

Platform transparency and service readiness

A public reliability page for Atlas FieldOps web, API, database, mobile sync, media upload, integrations, notifications, and operational incident communication.

Current service summary

Public readiness overview for core Atlas FieldOps services.

Operational

Web applicationHealthy

Workspace, public pages, dashboards, forms, submissions, and reports.

API servicesHealthy

Authentication, projects, forms, submissions, entities, indicators, maps, and reports.

DatabaseHealthy

Tenant data, audit history, submissions, entities, workflows, and reporting records.

Mobile syncHealthy

Assigned work, offline forms, queued submissions, GPS/media evidence, and device status.

File and media uploadsHealthy

Photos, attachments, signatures, import files, exports, and generated reports.

Background jobsHealthy

Imports, clean-up tasks, report preparation, sync processing, and scheduled activity.

IntegrationsHealthy

API integrations, exports, notification channels, and connected systems.

Email notificationsHealthy

Invitations, workflow notices, approvals, returned submissions, and operational alerts.

Reliability model

How Atlas FieldOps thinks about service readiness

Tenant protection

Organization data is separated by tenant, role, project, and permission scope.

Operational monitoring

Core services are checked for availability, API health, sync readiness, and background processing.

Incident communication

When a material service issue occurs, users should receive clear impact, workaround, and resolution updates.

Recovery planning

Backups, migrations, logs, audit history, and deployment procedures are treated as release-critical controls.

Incident language

What each status means

Operational

Service is available and no user-impacting incident is known.

Degraded performance

Some workflows may be slower, delayed, or partially unavailable.

Partial outage

A specific service or module is unavailable for some users.

Major outage

A critical system is unavailable and active recovery is required.

Need help?

Report a service issue or ask about platform readiness

If your team experiences login, sync, upload, submission, reporting, or integration problems, contact support with your organization name, affected user, module, time, and steps to reproduce.

Contact support