Atlas FieldOps

Mobile help

Field app guidance for offline data collection

Use this guide to prepare Android devices, collect data offline, protect drafts, sync submissions, and send useful diagnostics during pilots.

Before fieldwork

  1. 1.Charge the device and confirm the correct app version.
  2. 2.Sign in while online and sync assigned work.
  3. 3.Open Assignments and confirm the project, form, and beneficiary list.
  4. 4.Open Sync Center and confirm there are no failed items before travel.

During collection

  1. 1.Open the assigned work, select or create the beneficiary, and start the form.
  2. 2.Save drafts whenever fieldwork is interrupted.
  3. 3.Use GPS and attachment questions only when the form asks for evidence.
  4. 4.Queue the submission when the form is complete, even if the phone is offline.

After collection

  1. 1.Reconnect to the internet and tap Sync Now.
  2. 2.Keep the app open until queued submissions finish or show a clear failure.
  3. 3.Retry failed submissions instead of deleting drafts.
  4. 4.Send feedback with diagnostics if sync keeps failing.